Alina Dina, CPPM

 

lT Project Coordinator – Business System Consultant

 

 

PROFESSIONAL SUMMARY:

 

Ø      Senior Technology Consultant with over 20 years of IT experience

Ø      Seasoned Project Coordinator with strong skills in MS Project, Clarity, Visio, Excel, PowerPoint, SharePoint, PAC2000

Ø      Experienced in both Application Development and Infrastructure: Mainframe COBOL, Claims, Enrollment, Benefits, Billing, Accounts Payable, EOBs, Remittances, Pharmacy, Retail, POS, Vendor Management and Banking Capital Markets

Ø      Led teams of 5-20 people across a matrix environment.

Ø      Experienced in SDLC including project planning, requirements gathering, data modeling, project execution, test plans, and implementation.

Ø      Total SDLC experience spans 18 years. 

Ø       Very strong communication skills, multitasking, team player.

 

 

 

EDUCATION:

 

Ø      Certificate of Professional Project Manager at University of St. Thomas – Nov 2014

Ø      Bachelor of Science in Applied Science and Technology; Charter Oak College - 1991 Summa Cum Laude

 

 

 

PROFESSIONAL SUMMARY:

 

INT Technologies – placed at Wells Fargo

Business Systems Consultant

9/15 to Present

 

Ø      Coordinate all production readiness and compliance components for multiple applications in the Insurance space.  Track work prioritization, communicate status and facilitate meetings.

Ø      Maintain and support Change Management System using PAC2000.  Run and document weekly CR Schedule review meetings; Maintain SharePoint Calendars and CR detailed lists.

Ø      Prioritize and track status of Data Defects from detection to solution implementation by continued collaboration with the business area.

 

Experis – placed at Wells Fargo

Business Systems Consultant

5/13 to 7/14

 

Ø      Application Development in TOG for Capital Markets Area

Ø      Worked with user groups to provide training, resolve questions, assess user needs, and recommend changes.

Ø      Keep track of defects and problem tickets and drive to completion during testing phase.

Ø      Act as project coordinator/resource manager on highly visible projects like ICMP, WFF Integration, and AS400 Retirement.

Ø      Provides direction and guidance to less experienced staff. 

Ø      Act as internal consultant within technology and business groups by using quality tools.

Ø      Project and tasks estimations, resource forecasting, code reviews, and production support

 

 

 

Insight Global – placed at Target

Project Manager

8/12 to 3/13

 

Ø      Application Development in the TTS Area

Ø      Lead project across multiple business units and TTS teams, ensuring projects meet strategic business requirements, align with larger portfolio, and completed on time and within budget.

Ø      Lead communication with all areas of enterprise that impacts the scope, budget, risk  and resources being managed.

Ø      Track key project milestones and adjust project plan and resources to meet the need of customers.

Ø      In charge of Conversion of Maintenance of Store POS Systems from one vendor (CompuCom) to two vendors (CompuCom and NCR); developed project plan along 10 team tracks and followed up with resources from definition to implementation

Ø      Run daily meetings with vendors and update status in MS Project and Clarity.

Ø      Define and document processes using Visio and SharePoint

 

 

 

SafeNet Consulting- placed at UCare

Business Analyst/Project Lead

3/12 to 6/12

 

Ø      Application Development in the Claims Department

Ø      Worked with business clients and technical teams to perform analysis, define business requirements and implement solutions that solve business problems.

Ø      Coordinated key project activities.  Driven project effort and facilitated project related meetings.

Ø      Gathered and translated business requirements and worked with technical staff to translate tactical business requirements in to functional requirements, thus driving technical improvements, and enhancements.

Ø      Negotiated and managed project scope, progress and client expectations.

Ø      Testing and implementation planning.

Ø      Maintained small projects portfolio in Track-it, SharePoint and Excel for small projects and service requests.

 

 

 

Kelly Group – placed at Target Corporation

Project Coordinator

11/10 to 03/11

 

Ø      Maintained project plans in Clarity and Microsoft Project for RxM Vendor Integration Program and 5 projects included in the program.

Ø      Attended program meetings and documented minutes; and created program documentation and timelines in Visio. 

Ø      Documented risks, changes and issues into the appropriate logs using SharePoint.

Ø      Maintained resources, allocated hours and ETC in Clarity.

Ø      Worked with both onshore and offshore team members in Bangalore, India.

 

 

 

University of Minnesota

Project Manager

01/10 to 11/10

 

Ø      Responsible for recruitment materials, creating an online survey, conducting marketing and recruitment of agencies, contacting agencies, follow-up with agencies and assisting with creating agency level reports.

Ø      Assisted with final report and began preparations for presentations and manuscripts for School of Nursing Wound, Ostomy, and Continence Study.

Ø      Utilized Microsoft Office and SharePoint.

 

 

HealthPartners

Project Manager

04/1998 to 03/2008

 

Ø      Followed the methodology approved by the Project Office Department at HealthPartners and Workbench Solutions/NIKU Clarity. Worked in both Application Development and Infrastructure

Ø      Created project charter and communication plan, initiated WBS, Project Plan, and issued log-in for SharePoint.

Ø      Estimated tasks and resources needed, obtained resources based on availability from Team Managers.

Ø      Held Stakeholder meeting and obtained Project Approval.

Ø      Reviewed and reported project progress weekly to stakeholders.

Ø      Implemented change control plans for scope and schedule management. 

Ø      Coordinated integration testing plans, and implementation plans. 

Ø      Determined Change Management needs. 

Ø      Gained proficiency in Resource Management and Task Management in NIKU Clarity and Workbench Solutions.

Ø      Utilized Microsoft Office and Microsoft Project.

Ø      Project Manager for Claims applications, EOB, Remittances

Ø      Served as the Change Management Coordinator for IS Claims, Membership and Authorizations Teams.  CCR in charge of entering changes in Peregrine for all IS employees and updating status, attending weekly meetings, etc.

Ø      Functioned as the Project Manager for various mid–size projects related to EOB changes, (added individual out-of-network out of pocket, in-network out of pocket, tier 2/extended OOP and individual out-of-network deductible).

Ø      Managed Zero Liability EOB Letters that needed to be mailed every six months, (government mandate).

 

While engaged on the Annual SAS70 Audit:

 

Ø      Represented the Claims, Membership and Authorizations Teams in the annual SAS70 audit performed by Deloitte&Touche.

 

While engaged as Pharmacy Liaison:

 

Ø      Served as Pharmacy IS Contact responded to, and coordinated solutions to production problems for Pharmacy.

Ø      Coordinated and monitored quarterly refreshes of production files between IS Pharmacy and PharmaCare.

Ø      Attended company-wide stakeholder quarterly meetings and reported back to the RX management on topics discussed.

 

While engaged as a Business Objects Developer:

 

Ø      Completed planned and ad-hoc reports in BO for claims and membership areas.

Ø      Created universes to be used in reporting.

Ø      Weekly BO management reports showing Change Management activity.

 

While Data Center Move Liaison

 

Ø      Functioned as Project Manager and Liaison for IS side for Data Center Relocation. 

Ø      The HealthPartners Data Center was relocated from Bloomington to Mendota Heights in May 2004. Served as the PM for the whole IS department and liaison to the Program Manager. Hundreds of servers were physically moved and each application had to be accounted for, from inventory of applications, to removal of obsolete ones, to conversions to new servers.

Ø      Formed teams of 2-3 representatives from each area, coordinated information gathering, testing, and implementation - Vendor Contact Info, Trading Partners, Communication Plans, Staffing Plans, IS Testing Plans and Business Testing Plans for 62 teams under Admin, Health and Finance Systems.

Ø      Attended Senior Steering Committee meetings to present change management report and admin systems application update.  The implementation was scheduled over two long weekends which I coordinated and went by with minimally invasive issues, which were promptly resolved. The project was a complete success which attracted the attention of the company's President and CEO, Mary Brainerd who congratulated the team effort.

 

While engaged as a Programmer on the IBM Mainframe, (COBOL, JCL, TSO, CYCARE and DB2):

 

Ø      Implemented changes and testing for Y2K for the Enrollment/Eligibility System.

Ø      Acted as the Technical Project Lead for the conversion of the enrollment/eligibility files.

Ø      Contributed to conversion of BHCAG system from Aetna CYCARE to MUMPS.

Ø      Performed file conversions for implementation of HIPAA.

Ø      Acted as a Testing Coordinator during the 2003 implementation phase for Claims and Remits for the conversion of HIPAA 837_835 formats.

Ø      Coordinated IS Claims, EC area and AOD; kept the issues log up to date; created the testing and implementation plan and coordinated the user set-up.

Ø      Attended integration meetings, managed distribution lists, public folders, project calendars, and met with PMs on a weekly basis.  The project was successful.

Ø      Worked on the AP system conversion from proprietary to vendor master.  Implemented the Lawson Interface.  Features impacted were weekly Vendor Adds and Ross/Lawson Vendor Add Back feed, Claims PY Pend and Note 2 Build, AP to ERISCO Interface and ERISCO to AP Interface. Designed testing solutions.

 

 

Aetna Health Plans

Senior Programmer/Project Lead

09/1992 to 04/1998

 

While engaged on the Enrollment/Billing Team for HealthPartners BHCAG System:

 

Ø      Utilized extensive knowledge of enrollment/billing and programming COBOL and JCL, and worked on the design, planning and implementation phases as a Project Lead (Mainframe)

Ø      Supported enrollment/eligibility and billing systems in CYCARE and HONEYWELL systems for various clients.

Ø      Participated in conversion of St Louis Client from Honeywell to CYCARE.

Ø      Modified enrollment system to allow for 3-Tier enrollment (individual, individual plus spouse, or family).

Ø      Created ad-hoc group reporting at various clients' request.

Ø      Ran monthly billing per business area requirements.